Terms of Service

By accessing or using the OrchestrAIte platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you may not access or use the Service.

OrchestrAIte provides an enterprise AI platform that includes: • AI Model Access: Access to multiple AI models from various providers through a unified interface. • Agent Builder: Tools to create, configure, and deploy AI agents (Drebs) for various tasks. • Workflow Orchestration: Visual workflow builder for multi-agent orchestration. • Zero Trust Security: Enterprise-grade security with credential management and access controls. • Knowledge Management: RAG-based knowledge sources and document management. • Marketplace: A marketplace for sharing and discovering AI agent configurations. • Analytics & Monitoring: Usage tracking, performance metrics, and alert systems.

To use the Service, you must: • Provide accurate and complete registration information. • Maintain the security of your account credentials. • Promptly notify us of any unauthorized access to your account. • Be responsible for all activities that occur under your account. • Not share your account credentials with unauthorized individuals. We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity.

You agree not to use the Service to: • Violate any applicable laws, regulations, or third-party rights. • Generate, store, or transmit content that is illegal, harmful, threatening, abusive, or otherwise objectionable. • Attempt to gain unauthorized access to the Service or its related systems. • Interfere with or disrupt the integrity or performance of the Service. • Use the Service to develop competing products or services. • Reverse engineer, decompile, or disassemble any part of the Service. • Circumvent any usage limits, security measures, or access controls. • Use AI models to generate misleading, deceptive, or fraudulent content. • Automate access to the Service in a manner that exceeds reasonable usage or burdens our infrastructure.

Plans: The Service is offered under Silver, Gold, and Platinum subscription tiers with varying feature sets and usage limits. Billing: Subscription fees are billed monthly or annually in advance. All fees are non-refundable except as expressly stated in these Terms. Price Changes: We may change subscription fees upon 30 days' prior notice. Continued use after the effective date constitutes acceptance. Usage Limits: Each plan includes specific usage limits (tokens, API calls, users). Exceeding limits may result in overage charges or service throttling. Cancellation: You may cancel your subscription at any time. Access continues until the end of the current billing period.

Our IP: The Service, including its code, design, features, documentation, and branding, is owned by OrchestrAIte (Opporture Inc.) and protected by intellectual property laws. Your Content: You retain ownership of all content you input into or generate through the Service ("Your Content"). You grant us a limited license to process Your Content solely to provide the Service. AI Outputs: Content generated by AI models through the Service is considered Your Content. You are responsible for reviewing and verifying AI outputs before use. Feedback: Any suggestions or feedback you provide about the Service may be used by us without obligation to you.

Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you acknowledge that: • We process your data as described in our Privacy Policy. • Enterprise customers may enter into a separate Data Processing Agreement (DPA). • We implement industry-standard security measures to protect your data in compliance with PIPEDA and applicable Canadian privacy legislation. • You are responsible for ensuring your use of the Service complies with applicable data protection laws, including PIPEDA and Ontario privacy regulations. • AI interaction data is processed in accordance with your configured data retention settings.

Uptime: We target 99.9% uptime for the Service, excluding scheduled maintenance windows. Support: Support response times vary by subscription tier: • Silver: Business hours email support (24-hour response). • Gold: Priority email and chat support (4-hour response). • Platinum: 24/7 dedicated support with a named account manager (1-hour response). Maintenance: We will provide reasonable advance notice for scheduled maintenance that may affect Service availability.

TO THE MAXIMUM EXTENT PERMITTED BY THE LAWS OF ONTARIO, CANADA: • The Service is provided "as is" without warranties of any kind, express or implied. • We do not warrant that the Service will be uninterrupted, error-free, or secure. • We are not liable for any AI-generated content or decisions made based on such content. • Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim. • We are not liable for indirect, incidental, special, consequential, or punitive damages. You acknowledge that AI models may produce inaccurate or biased outputs and that you are responsible for verifying all AI-generated content.

You agree to indemnify and hold harmless OrchestrAIte (Opporture Inc.), its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from: • Your use of the Service. • Your violation of these Terms. • Your violation of any third-party rights. • Content you input into or generate through the Service.

By You: You may terminate your account at any time through your account settings or by contacting support. By Us: We may suspend or terminate your access if: • You breach these Terms. • Your account remains inactive for 12 or more months. • Required by law or regulatory action. • Continued provision of the Service is no longer commercially viable. Effect: Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days to allow data export, after which it will be permanently deleted.

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in accordance with applicable Canadian arbitration rules. Nothing in these Terms prevents either party from seeking injunctive relief in a court of competent jurisdiction.

We may modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the platform at least 30 days before they take effect. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

For questions about these Terms of Service: • Email: legal@opporture.ca • Address: OrchestrAIte, Opporture Inc. • Support: support@opporture.ca